FAQ 2017-08-29T09:20:49+00:00
What is HAVIT Online 2017-08-29T09:18:25+00:00

HAVIT Online (Prohavit.com) is an eCommerce site built and own by HAVIT, and it sells HAVIT’s PC & Mobile electronic products. HAVIT Online is another attempt of ours to reach more customers out there and to provide customized and one-stop shopping experience for our customers.

Which countries & area does HAVIT Online support? 2017-08-29T09:18:26+00:00

Currently we provide free international shipping to 25 countries & area and express international shipping to 28 contries . We will support more countries in the future, and before then, you can always shop from our Aliexpress store (Click here or click Aliexpress links in product detail pages), where we provides free worldwide shipping. Here’s a list of the countries we currently sell to:

  • Australia
  • Brunei
  • Cambodia, Canada
  • EU countries (Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, France, Finland, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Spain, Slovakia, Slovenia, Sweden, United Kingdom)
  • Hong Kong
  • India, Indonesia
  • Japan
  • Laos, Liechtenstein
  • Macau, Malaysia, Mexico
  • New Zealand, Norway
  • Philippines
  • Russia
  • Singapore, South Korea, Switzerland
  • Taiwan, Thailand
  • United Arab Emirates, United States
  • Vietnam
How much does shipping cost? And how long does it takes? 2017-08-29T09:18:26+00:00
OptionsApply toShipping Time*Cost
Free Standard ShippingUnited States, Canada, United Kingdom4-7 Business Days$0
Express ShippingUnited States, Canada, United Kingdom
& Other EU Countries
2-3 Business Days (United States, Canada, United Kingdom)
4-7 Business Days(Other EU Countries)
$4-$11
Free International ShippingAll shipping countries & area
(Except for European Union countries)
15-39 Business Days$0
International Express ShippingAll shipping countries & area4-15 Business Days$4-$20
 * Shipping time stated is estimation, and is not guaranteed.
Are the tax and tariff covered in the product price? 2017-08-29T09:18:27+00:00

As there are different tax and tariff regulations in different countries, tax and tariff are not covered in the product price, and you may have to pay for them at the checkout or when the product arrives the customs of your country.

What if I need to return products ordered on HAVIT Online? 2017-08-29T09:18:27+00:00

Please refer to this page.

If I have problems about my orders / products purchased on HAVIT Online, what should I do? 2017-08-29T09:18:30+00:00

Please visit this page to contact us.

Do I need to register an account before placing order? 2017-08-29T09:18:30+00:00

No you don’t, however, we suggest you register one, because it will be easier to purchase and manage your orders, also we may have member-only promotion in the future.

What payment options do I have? 2017-08-29T09:18:31+00:00

For all countries we supports PayPal and Bitcoins (Beta), and you can pay with credit card via PayPal. In addition, depend on which country you are come from, we also support POLi, QIWI, MOLPay, eNETS, SOFORT and TrustPay.

What currencies do you accept? 2017-08-29T09:18:31+00:00

We currently accept the following currencies:
U.S. Dollar (USD)
Euro (EUR)
British Pound (GBP)
Canadian Dollar (CAD)
Australian Dollar (AUD)
Japanese Yen (JPY)
Hong Kong Dollar (HKD)
Singapore Dollar (SGD)
Philippine Peso (PHP)
New Zealand Dollar (NZD)
Thai Baht (THB)
Russian Ruble (RUB)
Mexican Peso (MXN)

How to register or login my account? 2017-08-29T09:18:32+00:00

To register an account, please visit Register/Log In on the upper right conner, and fill out the form under “Register” section. To login, visit the same page, and enter user name or email and password under “Login” section

What if I forgot my password? 2017-08-29T09:18:33+00:00

Please visit this page to reset password

How can change my password, update my email address, and edit my billing address? 2017-08-29T09:18:34+00:00

After logged in, visit “My Account” on the upper right corner to edit your account.

Free Shipping to 25 Countries & Area | 30-day Money-Back Guarantee | 1 Year Warranty | Membership Points | Upgrade Products with Discount Dismiss