FAQ 2017-08-29T09:20:49+00:00
Do you offer free returns? 2018-01-09T17:15:38+00:00

Although we do not provide free returns,  you may apply for free returns from PayPal if you were paying with PayPal. Please visit PayPal’s website to learn more

What is HAVIT Online 2017-11-20T18:55:30+00:00

HAVIT Online (Prohavit.com) is an eCommerce site built and own by HAVIT, and it sells HAVIT’s PC & Mobile electronic products. HAVIT Online is another attempt of ours to reach more customers out there and to provide customized and one-stop shopping experience for our customers.

Which countries & area does HAVIT Online support? 2018-01-03T11:32:20+00:00

Currently we provide free international shipping and express international shipping to 162 contries and areas. Here’s a list of the countries and areas we currently sell to:


  • Algeria, Angola
  • Botswana, Burkina Faso
  • Cape Verde, Chad
  • Egypt, Ethiopia
  • Gabon, Gambia
  • Kenya
  • Lesotho
  • Madagascar, Malawi, Mauritius, Morocco, Mozambique
  • Namibia, Nigeria
  • Rwanda
  • Saint Helena, Senegal, Seychelles, South Africa, Swaziland
  • Tanzania, Togo, Tunisia
  • Uganda
  • Zambia, Zimbabwe


  • Anguilla, Antigua and Barbuda, Argentina, Aruba
  • Bahamas, Barbados, Belize, Benin, Bermuda, Brazil, British Virgin Islands
  • Canada, Cayman Islands, Chile, Colombia, Costa Rica
  • Ecuador, El Salvador
  • Falkland Islands
  • Greenland, Grenada, Guadeloupe, Guatemala
  • Honduras
  • Jamaica
  • Martinique, Mauritania, Mexico
  • Nicaragua
  • Panama, Paraguay, Peru
  • Saint Vincent and the Grenadines, Suriname
  • Trinidad and Tobago
  • United States, Uruguay

Asia Pacific

  • Armenia, Australia
  • Bhutan, Brunei
  • Cambodia, Cook Islands
  • Fiji
  • Hong Kong
  • India, Indonesia, Israel
  • Japan, Jordan
  • Kazakhstan, Kuwait, Kyrgyzstan
  • Laos
  • Macao, Malaysia, Maldives, Marshall Islands, Micronesia, Mongolia
  • Nauru, Nepal, New Zealand, Niue
  • Oman
  • Papua New Guinea, Philippines
  • Qatar
  • Samoa, Saudi Arabia, Singapore, Solomon Islands, South Korea, Sri Lanka
  • Taiwan, Tajikistan, Thailand, Tonga
  • United Arab Emirates
  • Vanuatu, Vietnam


  • Albania, Andorra, Azerbaijan
  • Belarus, Bolivia, Bosnia and Herzegovina
  • EU countries (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, France, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Spain, Slovakia, Slovenia, Sweden, United Kingdom)
  • Faroe Islands
  • Georgia, Gibraltar
  • Iceland
  • Liechtenstein
  • Moldova, Montenegro
  • Norway
  • Russia
  • San Marino, Serbia, Switzerland
  • Ukraine
How much does shipping cost? And how long does it takes? 2017-12-21T17:16:59+00:00
OptionsApply toShipping Time*Cost
Free Domestic ShippingUnited States, Canada, United Kingdom, Russia, Australia4-7 Business Days (United States, Canada, United Kingdom, Australia)
4-10 Business Days (Russia)
Domestic Express ShippingUnited States, Canada, United Kingdom
& EU Countries (excl. Croatia)
2-3 Business Days (United States, Canada, United Kingdom)
4-7 Business Days(EU Countries excl. Croatia)
Free International ShippingAll shipping countries & area15-39 Business Days$0
International Express ShippingAll shipping countries & area4-15 Business DaysVaries

*Shipping time stated is estimation, and is not guaranteed

Are the tax and tariff covered in the product price? 2017-12-20T23:44:20+00:00

As there are different tax and tariff regulations in different countries, tax and tariff are not covered in the product price, and you may have to pay for them. For international orders, you don’t need to pay for them up front, and you will only need to pay for them if the carrier ask you to when the product arrives. For orders shipped within European Union, you will need to pay 20% of VAT at the checkout.

What if I need to return products ordered on HAVIT Online? 2017-08-29T09:18:27+00:00

Please refer to this page.

If I have problems about my orders / products purchased on HAVIT Online, what should I do? 2017-08-29T09:18:30+00:00

Please visit this page to contact us.

Do I need to register an account before placing order? 2017-08-29T09:18:30+00:00

No you don’t, however, we suggest you register one, because it will be easier to purchase and manage your orders, also we may have member-only promotion in the future.

What payment options do I have? 2017-08-29T09:18:31+00:00

For all countries we supports PayPal and Bitcoins (Beta), and you can pay with credit card via PayPal. In addition, depend on which country you are come from, we also support POLi, QIWI, MOLPay, eNETS, SOFORT and TrustPay.

What currencies do you accept? 2017-08-29T09:18:31+00:00

We currently accept the following currencies:
U.S. Dollar (USD)
Euro (EUR)
British Pound (GBP)
Canadian Dollar (CAD)
Australian Dollar (AUD)
Japanese Yen (JPY)
Hong Kong Dollar (HKD)
Singapore Dollar (SGD)
Philippine Peso (PHP)
New Zealand Dollar (NZD)
Thai Baht (THB)
Russian Ruble (RUB)
Mexican Peso (MXN)

How to register or login my account? 2017-08-29T09:18:32+00:00

To register an account, please visit Register/Log In on the upper right conner, and fill out the form under “Register” section. To login, visit the same page, and enter user name or email and password under “Login” section

What if I forgot my password? 2017-08-29T09:18:33+00:00

Please visit this page to reset password

How can change my password, update my email address, and edit my billing address? 2017-08-29T09:18:34+00:00

After logged in, visit “My Account” on the upper right corner to edit your account.

Why HAVIT Online

Free & Express Shipping to 162 Countries & Area | 30-day Money-Back Guarantee | 1 Year Warranty | Free Support Dismiss