Please make sure the software is correctly configured before using with the microphone.
Please refer to this Gif: Insert the earbud into the ear canal Twist the earbud so that the fin and the bottom of th...Read More
For G1 / G1W / G1C, it is normal to have only one side that has sound when making or receiving phone calls. To hear s...Read More
If one of the earbuds or the charging case is lost, please contact us so we can provide solution for you.Read More