Support 2017-01-04T09:42:15+00:00

Warranty, Return & Refund Policies

For Purchases Made From or any of our Amazon stores

No questions asked 30-day money-back guarantee

Return any undamaged HAVIT product within 30 days of purchase to receive a full refund for ANY reason!

12-month extended warranty for quality-related issues

With our extended warranty, return any undamaged HAVIT product within 12 months of purchase for a FULL refund.

Free user support

If your HAVIT product isn’t working properly, contact our world-class, friendly tech support team for quick and easy solutions.

Limitations and notes on returns

  • To receive the 30-day money back guarantee, you are responsible for shipping costs for returns unrelated to quality issues.
  • Warranty-related shipping costs are only covered by HAVIT within the country of purchase. For shipping outside the country of purchase, either pay the return shipping cost or receive a 50% refund of the item’s purchase price.
  • When returning an item, please ship it back within 30 days of receiving approval. Further delays may void or cause problems with your return

Return Cost

Buyers who are returning product with no quality-related issues are responsible for the return fee that may occur. For returning products with quality-related issues, we will cover the standard shipping cost. Original Express Shipping cost is not refundable.

Tax and Tariffs

Buyers are responsible for the tax and tariffs that may occur, and should cooperate when customs clearance is needed.

Friendly reminder:

When contacting us for help, be sure to have your Havit product handy for troubleshooting!

Contact us

Email:[email protected]


For purchases made from other retailers

Please contact the retailer you purchased from

Our returns and exchange service only covers purchases made directly from HAVIT. If you purchased through a different merchant, please contact them. Note: unauthorized reselling of HAVIT merchandise is prohibited. If our returns policies change, this page will be updated immediately.

Free Shipping to 25 Countries & Area | 30-day Money-Back Guarantee | 1 Year Warranty | Free Support