Is it equipped with a Texas Instruments Thunderbolt 3 Controller? I heard they do not work with MacBook Pro 2016

Technically this hub is a USB 3.1 device rather than a Thunderbolt 3 device, and it does not equipped with a Texas Instruments Thunderbolt 3 Contro...

Is it ok to use 2 usb 3.0 hard drives and charge my iPhone and connect to 4K 60hz display through HMDI at the same time, If it’s connected to power?

As different external hard drives have different level of power consumption, they may not get enough power if two or more are used at the same tim...

Are you able to use the HDMI and USB ports, while the hub isn’t connected to power?

The HDMI can be used even without power connected. As for USB ports, it depends on how much power your USB device consumes. If your device doesn’t ...

Does this product interfere wireless devices or wifi?

No, the hub does not interfere wifi.

Does it transfer enough power to charge the 2016 MBP 15″, which comes with an 87W adapter?

Yes it will charge your 2016 MBP 15″ with the latest Power Delivery technology. There is a USB C port on the hub that can be connected to external ...

What’s max refresh rate supported for HDMI 4K?

It supports up to 60Hz of input refresh rate and 30Hz of output refresh rate at HDMI 4K

This product is not working properly, help!

Please try the following methods to solve your problem:1. If you are using USB devices (keyboard or mouse, for example) on your desktop PC, please ...

How can I program this product?

This product is not programmable, however, there might be third party software that can program Plug & Play product like this one, so please se...

Does this product require driver / Where can I find the driver of this product?

This product is Plug & Play, it means once you plug in the product, it will be installed on your computer automatically, so you don't need a d...